Frequently Asked Questions

What types of products do you make and sell?

I create headdresses, chokers, wrist cuffs, and bags, all of which are inspired by gothic and lolita fashion. I am currently working on expanding my product lines so I can sell more things in the future!

What countries do you currently ship to?

United States, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Oceania, Poland, Portugal, Sweden, & Singapore

If you don't see your country of residence in this list, contact me below and I can calculate an estimated rate for you!


What is the shipment processing time?

All orders are processed within 5-8 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

Do you do commissions?

Yes! Find more info on my Commissions page (under construction)!

How many people run MoonMaid?

Just me! :)

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